KAid

Rapid Response – Remote Assistance & Connectivity

The KAid component in KTuner acts as a bridge to quickly connect people, things, and devices, that is, to effectively connect the database environment with problems, the engineers who handle the problems, and the necessary analysis and processing tools. KTuner supports lightweight access to multiple terminals such as mobile phones, tablets, and computers, without the need for complex configuration, and can achieve response within seconds.

✔No complex configuration, no installation, no registration, all WEB-based

✔Support multiple remote protocols, powerful choice, compatible with RDP, VNC, SSH, TELNET, etc., directly connect to desktops, hosts, network devices and other IT assets

✔ Allow assistants to provide remote assistance anytime, anywhere, shortening emergency response time

✔When encountering major problems, timely form a joint force of resources from all parties to quickly and accurately locate the root cause of the problem

Save an average of 30+ minutes